Change the Game

Mahatma Gandhi's message, "Be the change you want to see in the world," sounds simple. It's a profound reminder that we need to consider how our choices express our values.

In everyday situations, it can be easier to see what needs to be changed than to get it done. Anyone who has worked in a complex organization has dealt with people and systems that seem to block solutions.

 

Mature workers (of any age) have learned to work with, through, and around these people and systems, and that is generally a good thing.

 

Sometimes, this ability is a liability. The status quo has a tendency to perpetuate itself, blocking innovation and needed changes. People who are keeping it going are often blind to the part they play. 

 

When Eric Berne wrote the book Games People Play fifty years ago, he used the term "game" to refer to repetitive series of interactions that result in a predictable, negative, outcome. This type of game is mostly played outside of awareness, so it can take a little digging to discover how you could be contributing to a situation you don't like.

 

The ethic of self-reliance has a side effect of keeping such self-reinforcing routines going. Bringing up an issue or complaint can be risky. That's when it's tempting to collude by keeping your mouth closed.

 

When, despite the workarounds, not solving the problem enables a negative situation to continue, true leaders step up and find a way to intervene.

 

The distinguishing characteristic of game-changers is that they consciously design their way out of negative routines. It can be messy, as people who followed Steve Jobs' professional life can testify. Or it can be conscious and elegant as you bring influence skills into play. 

 

When you are in a nonproductive or repetitive situation, three skills and three steps can give you traction while maintaining diplomacy.

 

 

The three crucial skills are:

1. Describing the facts

2. Developing a full representation of your desired outcome

3. Getting on the other person's map.

 

We will walk through these and then share the three powerful game-changing actions you can take to move any situation forward - especially those in which you feel stuck. 

 

The first step, which is to tell the truth about what is going on, is very helpful to me when I find myself struggling. The hardest and most rewarding part of that is to take ownership of my own reactions.

 

As long as I am focusing just on what other people ought to change, I won't be part of the solution.

 

If there's something that's been bugging you, find a quiet moment and observe your feelings and thoughts about the matter. Do you notice anything familiar about your responses? Have you been here before? That's a good sign that you may be playing into the problem while intending not to. 

 

Join us tomorrow for our 45-minute teleseminar where we will explore the three skills, go over the three steps that change the game, and end with the one quality that will help you do it. 

 

 

 

If you cannot attend and would like to listen to the recording, please email syntaxoffice@syntx.com and we will send you the link, which will be up for the coming week. 

Managing the ADD of Everyday Life

How to handle distractions, overwhelm, and procrastination and still get somewhere.

 

Do you have days that just seem to fly by, full of activity, and you feel as if you have gotten nothing done? Life happens at an increasingly complex and rapid pace. You would be unusual if you weren’t paying attention to multiple streams of information, internal conversation, relationships, work, schedule, decisions, and more. Keeping track of our goals, having a sense of progress, may seem out of reach. 
 
As it turns out, knowing your outcome is a saving grace when living in an interrupt-driven world. Sure, we can recognize that uninterrupted quiet time is best for challenging work or creative invention. When we don’t have that, or when we have just too many things competing for that time – and when life throws us extra stuff that has to be integrated (i.e., IRS Audit, parent care, child care, house move or remodel, refinance, buy a car) – it can be downright discouraging. 

Here’s a ray of light to help us deal with the overload. Sure, the 20 things on the to-do list may be there longer than we had anticipated. Just the same, if we ask ourselves three outcome questions once in a while, and put attention on them just long enough to anchor the desired result that we want, our wandering activity path will still bring us closer to where we want to go.

On top of having an internal gyroscope set on our desired outcomes, another benefit of that momentary attention on a specific goal is that we can look back and quell our picky voices by seeing how far we have come on our path, even if we don't have hours of focused time to work on it.


I heard a story as a child about two people who each had the task of digging a hole. I can still see in my mind’s eye the image of a big hole and a big pile of dirt. One of the people walked by every day and took a shovelful of dirt out of the hole. The other guy waited until the last minute and had to work very hard to catch up. The one was whistling and the other was panting. I took in the lesson that tasks can be easy if done bit by bit.  

I may not be able to finish all that I want to do today, and still I can make progress – if I have thought about my goal.

Alan Lakein, one of the classic time management gurus, called this the “Swiss Cheese Method” of carving out manageable chunks of the overwhelming task. It feels great to come back and finish something that is mostly done already. 

 

If you have something that is hanging over your head (may I mention that it is time to get your taxes together?), take a moment to focus on it and ask yourself the three outcome questions:

What do I want to accomplish?
What will that get me (and others)?
What will I see, hear, and feel or do that will convince me it is completed?

Step into the experience as if you have just finished the job. See what you’ll see, hear what you’ll hear, and feel the effects of doing it. 

Now let that go and do one little task that leads toward the result. 
When your day splays out in unplanned directions, those little tasks can turn wasted time into steps forward.  

The fast pace and multiple distractions are not going to abate any time soon. We make a mistake when we put off tasks until we have “enough time.” Then we rush like crazy or miss the deadline. 

OK, enough. Go ask yourself the questions and do that little task!